Shipping & Delivery Policy
Last Updated: August 30, 2026
At The Mamas Wardrobe, we aim to make sure your maternity wear reaches you safely and in a timely manner.
This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you shop through themamaswardrobe.in.
1. Order Processing
Once your order has been successfully placed and payment has been received, we will begin processing your order.
Orders are processed based on product availability and the information provided during checkout.
Please make sure that your name, phone number, email address, and complete delivery address are accurate before placing your order.
2. Prepaid Orders Only
The Mamas Wardrobe accepts prepaid orders only.
Cash on Delivery (COD) is not available.
Your order will be processed for shipment after successful payment confirmation.
3. Shipping Address
Orders will be delivered to the shipping address provided by you during checkout.
Customers are responsible for providing accurate and complete delivery information, including:
Full name
Complete delivery address
City
State
PIN code
Valid mobile number
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.
4. Delivery Time
Delivery time may vary depending on your location, product availability, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.
The estimated delivery information, where available, will be communicated during the ordering process or through your order-related communication.
Delivery timelines are estimates and may occasionally be affected by unforeseen circumstances.
5. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the delivery location, order, or other applicable factors.
6. Order Tracking
Where tracking information is available, it may be shared with you through the contact details provided with your order.
You can use the tracking information provided to check the status of your shipment with the applicable delivery partner.
7. Delivery Delays
While we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances including:
Courier or logistics issues
Incorrect or incomplete delivery information
Weather conditions
Public holidays
Transportation disruptions
Natural events
Government restrictions
High demand or operational delays
Other circumstances beyond our reasonable control
The Mamas Wardrobe cannot guarantee delivery on a specific date unless expressly stated at the time of purchase.
8. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address or contact number, refuses delivery, or otherwise prevents successful delivery, additional delivery arrangements may be required.
In such cases, please contact our support team for assistance.
9. Damaged Package
If your package appears damaged, opened, tampered with, or otherwise compromised at the time of delivery, we recommend documenting the condition of the package and contacting us as soon as possible.
Please retain the packaging and provide photographs or videos if requested by our support team.
We will review the issue and assist you with the appropriate resolution.
10. Incorrect or Missing Product
If you receive a product that is different from what you ordered or discover that an item is missing from your order, please contact us as soon as possible after delivery.
Please provide your order number and any photographs or other information requested by our support team so that we can investigate the issue.
11. Changes to Shipping Information
If you need to change your shipping address after placing an order, contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has been processed or handed over to the delivery partner.
12. Delivery to Remote Locations
Delivery availability and timelines may vary depending on the destination PIN code and courier service coverage.
If a location is not serviceable by our available delivery partners, we may be unable to deliver the order to that location.
13. Contact Us
If you have questions about shipping or delivery, please contact us:
The Mamas Wardrobe
Hyderabad, Telangana, India
Email: Support@themamaswardrobe.in
WhatsApp: +91 62816 24890
Website: themamaswardrobe.in