Return & Exchange Policy
Last Updated: August 30, 2026
At The Mamas Wardrobe, we want you to feel comfortable and confident in your maternity wear. If your purchase isn’t right for you, we offer a 7-day return and exchange window, subject to the conditions below.
1. 7-Day Return Policy
You may request a return within 7 days of receiving your order.
To request a return, please contact our support team within the 7-day period with your order details and the reason for the return.
Returns requested after 7 days from delivery may not be accepted.
2. 7-Day Exchange Policy
You may request an exchange within 7 days of receiving your order.
Exchange requests must be raised within the 7-day period. Exchanges are subject to product and size availability.
If the requested size or product is unavailable, our support team will guide you regarding the available options.
3. Product Condition for Returns and Exchanges
To be eligible for a return or exchange, the product should be:
Unworn and unused
Unwashed
Unaltered
Free from stains, marks, odors, or damage
Returned with its original tags attached
Returned with the original packaging, where applicable
For hygiene reasons, products that have been worn, washed, altered, damaged, or returned in an unacceptable condition may not be eligible for return or exchange.
We recommend trying the product carefully without removing the tags or using the product if you are unsure about the size or fit.
4. Damaged, Defective, or Incorrect Product
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.
Please provide your order details and clear photographs or videos of the product and the issue so that our team can review the request.
After verification, we will provide an appropriate resolution in accordance with our applicable policies.
5. How to Request a Return or Exchange
To initiate a return or exchange:
Contact us within 7 days of receiving your order.
Provide your order number and registered contact details.
Tell us whether you are requesting a return or exchange.
Provide photographs or other information if requested by our support team.
Follow the return or exchange instructions provided by our team.
Please do not send a product back without first contacting our support team and receiving the necessary instructions.
6. Return and Exchange Verification
All returned products may be inspected after they are received by us.
A return or exchange will be accepted only if the product meets the applicable eligibility requirements.
If the returned product does not meet these requirements, we may reject the return or exchange request.
7. Refunds
Once an eligible return has been received and inspected, the refund process will be initiated according to the applicable order and payment details.
Since The Mamas Wardrobe accepts prepaid orders only, refunds for eligible prepaid orders will be processed through the applicable payment method or refund process.
The time taken for the refunded amount to appear in your account may depend on the payment service provider or financial institution.
8. Cash on Delivery
Cash on Delivery (COD) is not available.
All orders placed with The Mamas Wardrobe are prepaid.
9. Exchange Availability
Exchanges are subject to availability of the requested product and size.
If the requested replacement is unavailable, our customer support team will communicate the available options.
10. Important Note About Maternity Wear
Maternity clothing is designed to provide comfort and accommodate changes during pregnancy and the maternity period.
We recommend checking the size chart and product measurements before placing your order.
If you are unsure about sizing, please contact our support team before placing your order so we can assist you in selecting the appropriate size.
11. Policy Changes
The Mamas Wardrobe reserves the right to update or modify this Return & Exchange Policy when necessary.
Any changes will be posted on this page with an updated Last Updated date.
12. Contact Us
For return or exchange requests, please contact us:
The Mamas Wardrobe
Hyderabad, Telangana, India
Email: Support@themamaswardrobe.in
WhatsApp: +91 62816 24890
Website: themamaswardrobe.in
Our support team will assist you with the return or exchange process.