Privacy Policy
Last Updated: August 30, 2026
At The Mamas Wardrobe, we respect your privacy and are committed to protecting the personal information you share with us when you visit or shop through our website, themamaswardrobe.in.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.
1. Information We Collect
When you visit our website or place an order, we may collect information such as:
Your name
Mobile/WhatsApp number
Email address
Billing and shipping address
Order and purchase details
Information you provide when contacting our customer support
Website usage information collected through cookies and similar technologies
We collect only the information reasonably necessary to operate our website, process and deliver your orders, provide customer support, and improve your shopping experience.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Arrange delivery of your purchases
Communicate with you regarding your orders
Respond to your questions, requests, exchanges, and returns
Provide customer support
Maintain and improve our website and services
Detect and help prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
Understand how visitors use our website and improve its functionality
We do not use your personal information to send promotional marketing emails, SMS messages, or WhatsApp marketing messages.
3. Payment Information
All orders on The Mamas Wardrobe are prepaid. We do not offer Cash on Delivery (COD).
Payments are processed through the payment solution available on our website. The Mamas Wardrobe does not intentionally store your complete card, banking, or other sensitive payment credentials on its own systems.
Payment-related information may be handled by the payment service used during checkout according to its own privacy and security practices.
4. Cookies
Our website uses cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information and understand how visitors use the website.
We may use cookies to:
Keep the website functioning properly
Maintain your shopping cart and checkout experience
Remember certain preferences
Understand website traffic and usage
Improve website performance and user experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website, including shopping-cart or checkout functionality.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
Delivery and logistics partners for delivering your orders
Payment service providers for processing prepaid transactions
Website hosting and technical service providers
Analytics or website service providers that help us understand website usage
Government authorities or other parties when required by applicable law
These parties receive only information that is reasonably necessary for the relevant service or legal requirement.
6. Order, Exchange and Return Information
When you purchase maternity clothing from The Mamas Wardrobe, we may retain your order information so that we can provide after-sales support, including exchanges and returns.
Our current customer policy provides:
Exchange available within 7 days
Return available within 7 days
Cash on Delivery is not available
Orders are prepaid
For complete eligibility requirements and conditions, please refer to our Exchange and Return Policy.
7. Data Security
We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, handling exchanges and returns, maintaining business records, resolving disputes, and complying with applicable legal requirements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and operational requirements.
9. Your Privacy Choices
You may contact us if you would like to:
Ask what personal information we may hold about you
Request correction of inaccurate information
Ask about the use of your personal information
Request deletion of information where legally applicable
Raise a privacy-related concern
Some information may need to be retained where required for legal, accounting, fraud-prevention, or other legitimate business purposes.
10. Children’s Privacy
The Mamas Wardrobe sells maternity clothing and is intended for customers and shoppers who are able to enter into legally valid transactions.
We do not knowingly collect personal information from children for independent purchases. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
If you visit a third-party website through a link on our website, that website will have its own privacy practices and policies. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we handle your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
The Mamas Wardrobe
Hyderabad, Telangana, India
Email: Support@themamaswardrobe.in
WhatsApp: +91 62816 24890
Website: themamaswardrobe.in